Help, My New Car is a Lemon!

If you’ve determined that your car may be considered a lemon according to your state’s laws, then you just may be able to get a refund or a replacement vehicle. Did you know that you actually deal with the manufacturer instead of the dealership you bought the car from? Regardless of what state you’re in, you’re supposed to notify the manufacturer to begin the process. It’s good to also send in all your rationale (e.g. documentation showing attempts at repair, etc). The more organized and “official,” the more likely it will be considered seriously.

If the manufacturer agrees with your claim, you will be offered a settlement of some sort. It will probably simply be a replacement vehicle. If some reason you are not satisfied with the settlement offer, most states require that you go to arbitration first before you can take the manufacturer to court.